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Cell phones replacing boarding passes
Posted by: Budget Travel, Tuesday, Nov 18, 2008, 9:53 AM

A stress-free airport experience is becoming less of a wishful fantasy and more of a reality thanks to paperless check-in with many smart-phones and PDAs.

An iPhone with a Delta boarding pass
(Courtesy Delta)
It started first with Continental Airlines. But now, others like British Airways, Delta, Northwest, Southwest, Air Alaska Alaska Airlines, and Air Canada are slowly rolling out a way for customers to check-in for a flight, via Web-enabled devices like iPhones and Blackberries.

How to do it is all relatively similar between airlines, but not uniform. Delta allows the boarding pass to be scanned directly from your mobile device. Register your cell phone number to receive a text message with a boarding pass bar code. Then hold up the screen of your cell phone under the airport security scanner, rather than show a paper boarding pass. (As always, you have to present a government-issued photo I.D. too.) Delta is testing the service at LaGuardia Airport.

Similarly, passengers on American airlines on nonstop domestic flights from Chicago O'Hare, LAX, and Orange County John Wayne Airport can now check-in at AA.com and choose to receive an electronic boarding pass via e-mail, in the form of a two-dimensional bar code. (For details and photos, visit aa.com/mobileboarding.)

In contrast, British Airways offers to fax the boarding pass, send it directly to an airport kiosk or check-in desk, or send it in an e-mail to be printed later.

—Meagan Drillinger

Reader Comments

I believe you intended Alaska Airlines when you wrote "Air Alaska"? The only "Air Alaska" are small regional Alaskan companies with other names attached such as "Alpine Air Alaska," "Bering Air Alaska," "Bay Air Alaska," etc...

Alaska Airlines has been extremely innovative in the past. I believe they were the first to have online booking, flight check in kiosks, cockpit door locks etc..

Posted By IOlaire McFadden on November 18, 2008, 10:11 AM

You're right, Iolaire. I've re-published the post with the correction.
Thanks--and thanks, too, for your many other helpful comments on the blog over the past year. You're a real resource for our community.

Posted By Blog Editor on November 18, 2008, 11:19 AM

Great !! It won't be long now until we no longer have to actually communicate with a real person. That may be what's wrong with us now.

Posted By Kate Griffin on November 19, 2008, 1:35 PM

Road Warriors are in joyful 'praise' all across America! Now maybe the airlines can concentrate on delivering quality customer service again!!!

Posted By Ali Vernon on November 19, 2008, 2:11 PM

To Kate: Exactly how are you communicating with a real person now when you go to a kiosk to get your boarding pass printed from a machine?

Posted By Kevin on November 20, 2008, 1:00 PM

Maybe I'm just missing the point, but I think I see a huge hole in this idea, and its the TSA. In order to get through security, I always need to show a copy of my boarding pass. The nice man looks at my driver's license and makes orange marks on the boarding pass.

is the TSA also going to have these scanners? Just curious

Posted By bc on November 20, 2008, 1:06 PM

This is helpful, sort of, but the focus needs to be on a better way to get through TSA roadblocks.

Posted By mauilady on November 20, 2008, 1:38 PM

Wonderful. Maybe flying will someday be as easy aa it was FIFTY YEARS AGO.

Posted By Jimmy Taps on November 20, 2008, 2:55 PM

bc,

That TSA id checker is only concerned with matching the person to the boarding pass/ticket, and not much else. Your stuff (ie. carry-on and purse/bag) is already going through the x-ray machines. It's really the airline's responsibility to make sure you're on the correct flight.

Posted By Anabel on November 20, 2008, 5:41 PM

DEAR SIR
TSA ID CHECKER IS MATCHNG THE PERSON WITH THE ENTRY
SLIP.THE STUFF IS SURE TO PASS THROUGH X RAY MACHINES.ENSURING BOARDING RIGHT FLIGHT IS AIRLINES
RESPONSIBILITIES.
SE YA BYE
KALAKAR

Posted By S.KRISHNASWAMY on November 21, 2008, 3:18 AM

But the big stinker is if you collect miles/points. If they do not post you no longer have a paper record of your boarding pass to send in when the miles/points do not post. Good idea but needs more thought.

Posted By stephen on November 21, 2008, 8:37 PM

The TSA check question isn't resolved - most airports I've been to, you have to put your cell phones in the bin to be xrayed...then you walk thru a scanner, and after have to show your boarding pass.
So how does one do that when their boarding pass is on the xray machine belt ? The TSA will have to allow customers to carry their cell phones with them and not be xrayed, right ? Not that their stupid security check matters much anyway, it's just there to justify their jobs, those security checks don't really improve security whatsoever. They just hassle passengers and waste time & money.

Posted By Mike on November 22, 2008, 8:06 AM

First of all- I don't smoke. To each his own I say.
I am trying to help someone find a place to buy cigarettes relatively inexpensive. I was asked (repeatdly) to look into this for them so I told them I would check the internet with my favorite website; City Data.

This thread is not to start any smoking debates, so please reply only if you have a thrifty way to purchase cigarettes.

Long story short, these are for a few Senior Citizens on a fixed income. There is no chance in hell that they will quit smoking. I can't force them and I don't want to make them miserable in their last years of life. Over the age of 70 and stubborn as a mules, after many arguments, I say give them what they want & let them be happy. Also, I am not looking to make any profit. I don't need to.

If you are a smoker (NJ) , where do you get your carton of cigarettes?

I buy cheap european cigarettes at http://cigsbuy.com

Feel free to PM me if you have info.
thanks

Posted By LauraHelenNJ on October 28, 2009, 8:15 AM

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Johnson, 29, led the NFL in receiving yards the mould two seasons and had five years and $35 million unconsumed on his existing contract.

The Chronicle reported the wing to be quality $38.5 million, including $13 million guaranteed. On normal, Johnson purpose in the present circumstances manufacture $10.5 million per year all through the next seven seasons, not including effectuation incentives.

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The University of Miami-Florida product has spent his total seven-year pursuit in Houston after the Texans selected him with the third overall pick in the 2003 NFL Draft.

Johnson has recorded back-to-back 1,500-yard receiving seasons, including a 101-catch, 1,569-yard operations pattern year. He also scored nine touchdowns in 2009 to up his fly mount up to to 42 TDs in 102 games.

"For the matrix two years, unknown has played to the equivalent that this under age man has as big that I've been around, other than the same other person," said mr big omnibus Gary Kubiak. "What he's been doing has been certain, and there's a assignment more to come. So, that's flourishing to be exciting."

He has caught 587 passes in search 7,948 yards as a remainder the passage of his career, just two of the numerous organization records he owns.

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